Submitted 9393 fails to launch

[ahuimanu]

Has a null file reference and refuses to continue to launch.

 

[damian]

Can you provide error details and session log? Thanks!

 

[Daveo]

Hello,

Please open a support ticket regarding this.
You can open a support ticket from the link below or from the tab at the top of the forum page.


https://hifisimtech.zendesk.com

 

[ahuimanu]

Sure, wasn't sure where the log is, but I captured the error in a txt file.

 

[Daveo]

Hello,

This issue is duplicated via an open support ticket on the support desk so we will respond to that, continue there and close this thread to avoid double work.

Please Note: Support for ASXP must come from the same email address
you use to login to ASXP in order to avoid support delays.

Thanks for your understanding.