Issue ASE Will Not Load

R

rchshirt

New member
Just purchased ASE download and when opened ASE says "Successful connection to HiFi DataNet X Servers is verified!" However, it goes through it's initialization and come up and says "We are unable to connect with the servers! 8:42 PM - Weather download error: The magic number in GZip header is not correct. Make sure you are passing in a GZip stream. ASE will not even load the header screen!

Update: Redownloaded ASE, still will not initialize, Here is the log:10:02 AM - Start Download File Output
10:02 AM - Saving weather to disk
10:02 AM - Finished Download File Output in 15.625 ms
10:02 AM - Start Decrypt/Decompress
10:02 AM - Weather download error: The magic number in GZip header is not correct. Make sure you are passing in a GZip stream.
10:02 AM - Download failed, retrying, attempt #2
10:02 AM - Switching to Primary Server
10:03 AM - Start Download Content License Result Check
10:03 AM - Finished Download Content License Result Check in 17703.125 ms
10:03 AM - Start Download File Output
10:03 AM - Finished Download File Output in 0 ms
10:03 AM - Start Decrypt/Decompress
10:03 AM - Start Download Content License Result Check
10:03 AM - Finished Download Content License Result Check in 0 ms
10:03 AM - Start Download File Output
10:03 AM - Saving weather to disk
10:03 AM - Finished Download File Output in 0 ms
10:03 AM - Start Decrypt/Decompress
10:04 AM - Start Download Content License Result Check
10:04 AM - Finished Download Content License Result Check in 0 ms
10:04 AM - Start Download File Output
10:04 AM - Saving weather to disk
10:04 AM - Finished Download File Output in 0 ms
10:04 AM - Start Decrypt/Decompress
10:04 AM - Start Download Content License Result Check
10:04 AM - Finished Download Content License Result Check in 0 ms
10:04 AM - Start Download File Output
10:04 AM - Saving weather to disk
10:04 AM - Finished Download File Output in 0 ms
10:04 AM - Start Decrypt/Decompress
10:04 AM - Start Download Content License Result Check
10:04 AM - Finished Download Content License Result Check in 0 ms
10:04 AM - Start Download File Output
10:04 AM - Saving weather to disk
10:04 AM - Finished Download File Output in 0 ms
10:04 AM - Start Decrypt/Decompress
10:04 AM - Weather synthesis thread has been started
10:04 AM - Loading previously loaded weather..

Program says not connected to Internet?
 
Last edited:
R

rchshirt

New member
Have already installed both SP4 and SP5. Above log is with these installations made! Still does not initialize!
 
R

rchshirt

New member
10:14 AM - ASE load commencing...
10:14 AM - Verifying Active Sky Evolution License
10:14 AM - FS9 Path Value = C:\Program Files\Microsoft Games\Flight Simulator 9\
10:14 AM - FS9 My AppData Path Value = C:\Documents and Settings\Dell\Application Data\Microsoft\FS9\
10:14 AM - FS9 My Docs Path Value = C:\Documents and Settings\Dell\My Documents\Flight Simulator Files\
10:14 AM - ASE settings have been loaded...
10:14 AM - Initializing ASE
10:15 AM - FS station database update not needed (unchanged)...
10:15 AM - World Magnetic Model has been loaded...
10:15 AM - Wx Station Database loaded: 10463 station(s)
10:15 AM - Airports Database loaded...
10:15 AM - Loading Additional Weather Stations...
10:15 AM - FSUIPC (version 3.9.8) found and initialized
10:15 AM - ASE controls initialized...
10:15 AM - ASE v12.0.0.707 Copyright © 2010-2012 HiFi Technologies, Inc., all rights reserved.
10:15 AM - ASE Module has been loaded
10:15 AM - Main Background Wx Engine process has been started
10:15 AM - Sim Interface queue process has been started
10:15 AM - Online automatic download thread has been started
10:15 AM - Random element generation thread has been started
10:15 AM - Voice playback thread has been started
10:15 AM - Virtual station generation thread has been started
10:15 AM - Wake sample and synthesis thread has been started
10:15 AM - 3 voice sets activated...
10:15 AM - Imagery processing thread started
10:15 AM - Thermal Data Loaded: 5 items
10:15 AM - Downloading global weather data for 4/1/2013 5:15:22 PM (17Z) from Primary Server...
10:15 AM - Start Download Content License Result Check
10:15 AM - Finished Download Content License Result Check in 0 ms
10:15 AM - Start Download File Output
10:15 AM - Saving weather to disk
10:15 AM - Finished Download File Output in 0 ms
10:15 AM - Start Decrypt/Decompress
10:15 AM - Weather download error: The magic number in GZip header is not correct. Make sure you are passing in a GZip stream.
10:15 AM - Download failed, retrying, attempt #2
10:15 AM - Switching to Secondary Server
10:15 AM - Start Download Content License Result Check
10:15 AM - Finished Download Content License Result Check in 0 ms
10:15 AM - Start Download File Output
10:15 AM - Saving weather to disk
10:15 AM - Finished Download File Output in 0 ms
10:15 AM - Start Decrypt/Decompress
10:15 AM - Weather download error: The magic number in GZip header is not correct. Make sure you are passing in a GZip stream.
10:15 AM - Download failed, retrying, attempt #3
10:15 AM - Switching to Tertiary Server
10:15 AM - Start Download Content License Result Check
10:15 AM - Finished Download Content License Result Check in 0 ms
10:15 AM - Start Download File Output
10:15 AM - Saving weather to disk
10:15 AM - Finished Download File Output in 0 ms
10:15 AM - Start Decrypt/Decompress
10:15 AM - Weather download error: The magic number in GZip header is not correct. Make sure you are passing in a GZip stream.
10:15 AM - Download failed, retrying, attempt #4
10:15 AM - Switching to Primary Server
10:15 AM - Start Download Content License Result Check
10:15 AM - Finished Download Content License Result Check in 0 ms
10:15 AM - Start Download File Output
10:15 AM - Saving weather to disk
10:15 AM - Finished Download File Output in 15.625 ms
10:15 AM - Start Decrypt/Decompress
10:15 AM - Weather download error: The magic number in GZip header is not correct. Make sure you are passing in a GZip stream.
10:15 AM - Download failed, retrying, attempt #5
10:15 AM - Switching to Secondary Server
10:15 AM - Start Download Content License Result Check
10:15 AM - Finished Download Content License Result Check in 0 ms
10:15 AM - Start Download File Output
10:15 AM - Saving weather to disk
10:15 AM - Finished Download File Output in 15.625 ms
10:15 AM - Start Decrypt/Decompress
10:15 AM - Weather download error: The magic number in GZip header is not correct. Make sure you are passing in a GZip stream.
10:15 AM - Download failed, retrying, attempt #6
10:15 AM - Switching to Tertiary Server
10:15 AM - Start Download Content License Result Check
10:15 AM - Finished Download Content License Result Check in 0 ms
10:15 AM - Start Download File Output
10:15 AM - Saving weather to disk
10:15 AM - Finished Download File Output in 0 ms
10:15 AM - Start Decrypt/Decompress
10:15 AM - Weather download error: The magic number in GZip header is not correct. Make sure you are passing in a GZip stream.
10:15 AM - Weather synthesis thread has been started

ASE still will not initialize! I've had enough. Need a refund for the program, Already initiated one ticket with no response to ASv6.5, so downloaded and paid for ASE and this is the response I get. ASv6.5 was much more stable than this!
 
S

srcooke

Member
Which service is unavailable????

ASE SP5 Beta loads fine here.
Website loads fine here.
Support site loads fine here.
 
Daveo

Daveo

Community Manager
Staff member
Last edited:
Daveo

Daveo

Community Manager
Staff member
Last edited:
R

rchshirt

New member
Installed FSUIPC 3.999z registered with no changes whatsoever. ASE still will not initialize to bring up the header screen, now! At times trying to load it comes up with SERVICE UNAVAILBLE in the header area!
 
Daveo

Daveo

Community Manager
Staff member
Now that you have the proper version FSUIPC installed you need to uninstall/reinstall ASE.
If the proper FSUIPC is not in place before installation your will run into problems like this.

After uninstalling ASE delete the user data folder before reinstalling.


XP
C:\Documents and Settings\Username\AppData\HiFi\ASE <----Delete the ASE Folder

Vista/Win7
C:\Users\Username\AppData\Roaming\HiFi\ASE <----Delete the ASE Folder
 
damian

damian

Developer
Staff member
Hello,

Are you still having trouble connecting?

If so, please open a ticket at support.hifitechinc.com and we will investigate further. There may have been (or still is) a temporary internet issue between your ISP and our servers.
 
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