Resolved Can't receive "New Device Code Email"

capt_pero

New member
Hi,

I reinstalled AS P3Dv5 yesterday and do not get the email mentioned above. Emails from HIFI are whitelisted and Spam folder is checked.
Tried yesterday and today.

Can you pls have a look if this works in general?

Regards
Peter
 

Daveo

Community Manager
Staff member
Hello,


First try a full reinstall deleting all user data when uninstalling.

Otherwise,

Licensing, Billing/Order Support and Sales is strictly handled on the Support Desk only.
Please open a support ticket regarding your license using the same email address
Your license is registered to and we will be happy to help you there.

You can open a support ticket from the link below or from the tab at the top of the forum page.


https://hifisimtech.zendesk.com
 
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