How to totally delete Active Sky

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kikimax

New member
Hello,
Last month Active Sky started to give me a problem, it wouldn't load
so I deleted Active Sky hoping to be able to reinstall, now it doesn't let me reinstall because it is telling me this:
Error 183 cannot create a file when that file already exists.

where can I go to delete that leftover file?

Thanking everyone in advance,

Henry
 

Daveo

Community Manager
Staff member
Hello Henry,


This issue is duplicated via an open support ticket on the support desk so we will respond to that, continue there
and close this thread to avoid double work.

Thanks for your understanding.
 
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