Question Need help on activating ASP3D


New member

I'm a former user of ASP4, and I have joined the open beta test of ASP3D last year, at that time I registered my ASP3D account (Many months before Oct 10,2020). I upgrade it for free.
But recently I reinstalled my operating system and installed ASP3D back, after I type in my email and password it asks me to type in my serial, but actually, I don't have my serial of ASP3D, I only have my serial of ASP4, but it doesn't work.
So I need help activating ASP3D.

Thanks in advance!


Community Manager
Staff member

Licensing, Billing/Order Support and Sales is strictly handled on the Support Desk only.
Please open a support ticket regarding your license using the same email address
your license is registered to and we will be happy to help you there.

You can open a support ticket from the link below:

or from the button at the top of the forum page.
Thanks for your understanding.