Hello Pilots!
I wanted to give you all an update on things, what we are working on and what to expect over the coming days.
First of all, we want to sincerely thank you, our customers, our testers, the community, or staff and everyone else involved for making AS16 and ASCA the best product launch we've ever had on nearly every front!
We of course have had some issues pop up, and are working on resolving issues that are outstanding. We've already handed out interim fixes/test builds to resolve a few issues, and an official hotfix is expected very soon. Approximately 24-48 hours is the estimate right now.
Regarding bugs: We've had some folks indicate to us that they haven't had any problems, but they see our forum and it looks like the product is "riddled" with bugs. While it may appear like there is a lot of activity, please keep in mind that this IS a support forum and generally only those with issues are coming here. The vast majority of our users have actually had NO problems at all! The problems that have been found are mainly consistent with about a handful of items/issues that did not show up in beta testing, and are essentially expected when a product releases and gets a much wider user base. Compared to previous releases, which have been very solid in our opinion, AS16+ASCA is actually THE MOST STABLE release we've had based on active users and reported issues. Please keep this all in perspective. In short, there are some issues, and we'll get them resolved as quickly as possible, but most folks are not having problems at all.
Regarding feedback: We really appreciate all the feedback, excitement, passion and criticism out there! We're listening to everything and already getting to work on using that feedback to improve things. A big topic for feedback (both positive and negative) has been ASCA cloud textures. We want to let everyone know that we hear you! We did really well in many areas, but missed the mark in some others. Developing very subjective content over many months without much feedback, while balancing the issues of performance, realism, wow-factor and in-sim experience, while making it all work dynamically with literally unlimited potential variations, have been very challenging. With the influx of feedback, we're on the job and we are confident you will be very pleased with the work done based on that feedback. We expect to release a comprehensive content update for ASCA very soon, that will incorporate tweaks/fixes, add brand new content, and even add some new "secret" features and visual effects that we've been working on. This update will be absolutely free to ASCA users.
Beyond the ASCA content update, as always, we are constantly working on improving our software, and we have also have a comprehensive service packs on the schedule for both AS16 and ASCA.
Thanks again to everyone who has supported our efforts, and we look forward to continuing to give our all to provide you with even more realistic and enhanced weather and skies. Thank you for making it all possible!
I wanted to give you all an update on things, what we are working on and what to expect over the coming days.
First of all, we want to sincerely thank you, our customers, our testers, the community, or staff and everyone else involved for making AS16 and ASCA the best product launch we've ever had on nearly every front!
We of course have had some issues pop up, and are working on resolving issues that are outstanding. We've already handed out interim fixes/test builds to resolve a few issues, and an official hotfix is expected very soon. Approximately 24-48 hours is the estimate right now.
Regarding bugs: We've had some folks indicate to us that they haven't had any problems, but they see our forum and it looks like the product is "riddled" with bugs. While it may appear like there is a lot of activity, please keep in mind that this IS a support forum and generally only those with issues are coming here. The vast majority of our users have actually had NO problems at all! The problems that have been found are mainly consistent with about a handful of items/issues that did not show up in beta testing, and are essentially expected when a product releases and gets a much wider user base. Compared to previous releases, which have been very solid in our opinion, AS16+ASCA is actually THE MOST STABLE release we've had based on active users and reported issues. Please keep this all in perspective. In short, there are some issues, and we'll get them resolved as quickly as possible, but most folks are not having problems at all.
Regarding feedback: We really appreciate all the feedback, excitement, passion and criticism out there! We're listening to everything and already getting to work on using that feedback to improve things. A big topic for feedback (both positive and negative) has been ASCA cloud textures. We want to let everyone know that we hear you! We did really well in many areas, but missed the mark in some others. Developing very subjective content over many months without much feedback, while balancing the issues of performance, realism, wow-factor and in-sim experience, while making it all work dynamically with literally unlimited potential variations, have been very challenging. With the influx of feedback, we're on the job and we are confident you will be very pleased with the work done based on that feedback. We expect to release a comprehensive content update for ASCA very soon, that will incorporate tweaks/fixes, add brand new content, and even add some new "secret" features and visual effects that we've been working on. This update will be absolutely free to ASCA users.
Beyond the ASCA content update, as always, we are constantly working on improving our software, and we have also have a comprehensive service packs on the schedule for both AS16 and ASCA.
Thanks again to everyone who has supported our efforts, and we look forward to continuing to give our all to provide you with even more realistic and enhanced weather and skies. Thank you for making it all possible!
